Welcome to Memphis provides training for your employees that can help you raise standards of service, of knowledge about this Memphis destination.  You can improve your guests’ experience and your reputation when your team members are informed and motivated. 

If you are a member of the Memphis Convention & Visitors Bureau (CVB), you receive free First Impressions training (the introductory overview) and deep discounts on all our other programs. If you are not a member and want to access these discounts, contact us (link to Mary’s email).

Here's what we offer for individuals:

First
Impressions

$25

$25/individual

FREE/CVB Memebers

What's Included:

An interactive and motivational overview of the hospitality industry plus learn Memphis facts and trivia! Your staff will earn the Insiders Pass with completion of this class. Allow 70 minutes.

Online
Training

$25

$25/individual

$20/CVB member

$450 Team Access

What's Included:

Online Training at Welcome U, you'll learn about Memphis neighborhoods and amenities through 5-minute videos online. Registration offers a full year of unlimited access. Your employees will watch lessons, take assessments, earn badges, repeat, as much as they want!

Popular

Insiders
on Tour

$25

$25/individual

$20/CVB member

$500/Rent the Bus

What's Included:

Join our familiarization tours of Downtown and Midtown key points of interest. Board a Backbeat Tour bus and a Welcome to Memphis docent will guide you through a 90-minute tour of all you need to see.

Ultimate Insider
Team Experience

$25

$90/employee

$75/CVB member

What's Included:

Online Training at Welcome U, you'll learn about Memphis neighborhoods and amenities through 5-minute videos online. Registration offers a full year of unlimited access. Your employees will watch lessons, take assessments, earn badges, repeat, as much as they want!

Popular